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Home » service calls

Articles Tagged with ''service calls''

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FROSTlines

Continuous Monitoring Is Reshaping Refrigeration Service

With real-time data, service becomes less reactive and more predictable
Ming Yong Marion Lazzarotto
May 5, 2026

Continuous refrigeration monitoring helps contractors reduce emergency calls, improve fix rates, and shift refrigeration service from reactive troubleshooting to proactive, data-driven maintenance.


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heat-pump-service.jpg

Heat Pump Troubleshooting, Part 3: Stuck Sliders and Hidden Leaks

A simple 2° temperature difference can expose internal leaks and prevent costly callbacks
ACCA (Air Conditioning Contractors of America)
April 28, 2026

A magnet, a thermometer, and the right pressure readings can tell you everything about a failing reversing valve. 


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Guest Column

Why Summer HVAC Failures Start in Spring — and How Contractors Can Help Customers Get Ahead of Them

TJRay.png
TJ Ray
April 15, 2026

Emergency calls may spike in summer, but the causes often trace back to spring. Proactive inspections and early planning can make the difference between disruption and control.


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heat-pump-technician.jpg

Eliminating Heat Pump Callbacks Before They Start

Proper sizing, airflow verification, refrigerant charge, and switchover settings can make the difference
Dylan Kurt
Dylan Kurt
April 14, 2026

Most callbacks can be avoided when contractors treat heat pump design, installation, and commissioning as a full-system process.  


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Super-Cool-EV-1.jpg

The Pros and Cons of Electric Work Vans for HVAC Contractors

How to determine if a fleet of EVs is right for you
Chris Gray
Chris Gray
April 13, 2026

Contractors debating whether to go electric for their work trucks have more than higher electric bills and reduced maintenance to consider.   


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Guest Column

How to Turn One Service Call Into Two Revenue Streams

The fastest growth often comes from expanding what you can solve once you’re already in the home
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Jay Mahaffey
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Chris Lollini
March 8, 2026

“More leads” isn’t always the real bottleneck. 


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winter maintenance
Guest Column

When Heating Systems Fail Midwinter, Everyone Notices

4 midwinter moves HVAC technicians can take to prevent heating emergencies
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Jeff Audette
March 1, 2026

An HVAC system failure during peak heating season can lead to lost revenue for businesses. 


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Gas Furnace Installation: What Every HVAC Technician Must Get Right

Improper venting, missing drip legs, and restricted airflow are behind most premature furnace failures — here’s how to avoid them on every install.
ACCA (Air Conditioning Contractors of America)
February 11, 2026

Venting rules change with efficiency — and mixing them up can lead to moisture buildup, heat exchanger damage, and dangerous combustion issues. 


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Marchese TXV
FROSTlines

Replacing the Power Element of a TXV

This solution may work if the valve is in a tight location
Joe Marchese
December 10, 2025

Instead of replacing the entire TXV, it may be possible to just replace the power element, which can save time on the job. 


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Indiana HVAC Tech Escapes Gunfire After Customer Dispute Turns Violent: An HVAC Minute Video Update - November 4, 2025

Indiana HVAC Tech Escapes Gunfire After Customer Dispute Turns Violent

An HVAC Minute Video Update: November 4, 2025
Hannah Belloli
Hannah Belloli-Oster
November 4, 2025
Technician Nate Baird says he was called to repair a dryer at a home on the city’s northeast side back in March of 2024. When he arrived, the customer insisted the repair should be free — claiming her appliance was under warranty.
Read More
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Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

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  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

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