FAQ - Subscriptions
Everything you need to know so you can sign in like a pro.
Contact Information |
Benefits |
eNewsletter Sign up |
Login Issues |
Account Information |
Billing Information |
Discounts
How do I contact customer service?
Customer Care is available 8 AM - 4:30 PM CST
- By phone:
- Toll-Free: (800) 685-4152
- Outside of USA: (847) 504-8196
- By email:
- By mail:
- PO Box 1514
Lincolnshire, IL 60069
- PO Box 1514
How do I contact editorial & advertising?
All editorial and advertising contacts can be found here:
www.achrnews.com/contactus#contactUs
What are the benefits included with a subscription to ACHR News?
There are several benefits included with a subscription. We are always thinking of new benefits and expect to add more in the future.
To learn more about the benefits, follow this link:
www.achrnews.com/news-network
How do I sign up for eNewsletters?
Paid subscribers of ACHR News will automatically receive a selection of member only eNewsletters
If you are interested in additional free eNewsletters you can sign up at www.achrnews.com/newsletters.
I'm already a paid subscriber but I can't login to the website.
Create an account using the same email address tied to your ACHR News subscription.
What if I forgot my password to the website?
Go to www.achrnews.com/password to reset.
If I'm not a subscriber, can I still visit the website for free?
You can read a selection of ACHRNews.com content for free each month before being asked to subscribe.
For unlimited access, subscription is required.
How do I change my account information such as address, name or email address?
How do I request a receipt for my order?
As long as an email address is provided at the time of your order, you will receive an email confirmation/receipt of your order.
If you did not provide an email address, please contact Customer Care.
- By email:
- By phone:
- Toll-Free: (800) 685-4152
- Outside of USA: (847) 504-8196
What is my expire date?
Will I be billed monthly or annually?
All subscriptions are billed annually.
Is there a money-back guarantee?
If at any time you are not satisfied with your subscription, simply cancel and receive a refund for your unused subscription balance.
Do you offer group packages?
Yes. When your whole team subscribes, you get to save. Contact Customer Care for group rates.
- By email:
- By phone:
- Toll-Free: (800) 685-4152
- Outside of USA: (847) 504-8196
Do you offer student discounts?
Yes. A valid .edu email address is required. Contact Customer Care for student rates.
- By email:
- By phone:
- Toll-Free: (800) 685-4152
- Outside of USA: (847) 504-8196