Steve Coscia, CSP at Coscia Communications Inc., has published an eBook entitled Customer Service Superiority.

North America's Largest Mechanical Contractors were in Park City, Utah recently at an exclusive executive summit with HVAC manufacturing leaders. The results are amazing.

Mobile devices increasingly enable businesses like yours to operate more efficiently and grow faster than ever before by connecting workforces spread across cities, states, provinces, and countries.

Total attendance was just one of many records broken by the AHR Expo in 2018. It also set the highs in number of exhibitors, square feet of exhibit space, registered visitors, total visitor attendance, and countries represented.

In a world of ordinary mortals, more than 1,000 dedicated tradespeople descended upon Las Vegas from all over the world to obtain the intellect, indomitable will, and super hero prowess necessary to grant them near invincibility in the HVACR, plumbing, and electrical trades.

This special publication addresses issue relevant to those companies and the general mechanical contracting market. This year’s special edition is brought to you by The NEWS and Parker-Sporlan.

The International Exposition Co. announced that the 2017 International Air-Conditioning, Heating, Refrigerating Exposition (AHR Expo), held Jan. 30-Feb. 1 in Las Vegas, has officially broken three of the show’s alltime records.

Over the last decade, ductless technology has steadily grown market share in the United States. Carrier covers the keys to that market in this eBook. The topics discussed in this book include: training on ductless products, how to market the products to get customers interested, and how ductless is making a positive impact on the U.S. market.

This special publication will help commercial contractors stay on top of all the important trends in the HVAC industry. In this publication, we will cover items like efficiency standards that are prompting rooftop innovations, how to minimize energy usage in data centers, and new HVAC markets like indoor cannabis cultivation.

The goal of this eBook is to shed some light on the certification process—we will introduce readers to the multiple certification organizations within the industry, as well as spell out the advantages of getting technicians certified.