Articles Tagged with ''Customer Service and HVACR''

ABC Home & Commercial Services, headquartered in Austin, Texas, recently received the Lennox Ultimate Comfort Partner of the Year Award from Lennox Industries Inc.

XOEye Vision — which leverages mobile devices and a variety of smart, wearable devices to document service calls, facilitate real-time support and deliver transparency for clients — can now add GoPro cameras to the list of devices that mechanical, electrical, and plumbing (MEP), field technicians, construction, and other frontline workers may use to better service customers.

The old saying is true: Customers will remember not what you said or what you did, but how you made them feel. This begins with empathy. Before you can apply empathy to your practice, it is important to understand how it differs from sympathy. These two words are often used interchangeably; however, they actually represent separate concepts.

DiversiTech® Corp is introducing a newly enhanced website that helps wholesalers and contractors more easily find the wide array of products and services DiversiTech offers. 

The new website provides a personalized, seamless, and efficient web experience.  Some new site features include easier navigation, enhanced search and product filtering capabilities, faster response time, and state-of-the-art e-commerce capabilities.