Articles Tagged with ''Customer Service and HVACR''

Ruskin announced the extension of its limited warranty program from one year to five years from the date of delivery. The new warranty terms apply to all Ruskin products and are intended to inspire confidence in the Ruskin brand.

Kastalon announced the rollout of its new website at www.kastalon.com. The new site offers a look at the company’s extensive lines of standard products, including rollers, pads, bumpers, and sleeves for various uses in materials handling, metals producing and processing, as well as other market applications. 

While proper ventilation can sell itself for those who suffer from allergies, it can be a more difficult sell to the rest of the population. Many homeowners are more concerned with ensuring their HVAC system is keeping a consistent temperature than maintaining indoor air quality (IAQ). But, in recent years, more and more studies are linking health issues with indoor air pollution. By making homeowners aware of these results, you can help them make an informed decisions for proper ventilation and air quality improvements.

How many times per day does your company place customers on hold? If you have no idea, it might be more than you think. If you want to find out, head over to the customer service area when the phones are busy with a notepad and a pen. Over a half hour time period, make a tick mark every time you hear the word hold. That should give you a pretty good idea.

Nicholson Plumbing, Heating & Air Conditioning was awarded the President's Award for Excellence for the second year in a row by Carrier® Corp.

Campbell Hausfeld, a manufacturer of air compressors and other pneumatic equipment, has redesigned its website to provide a more user-friendly experience and easier navigation. The new Campbell Hausfeld website is streamlined so visitors can quickly find the tools and information they need.