Articles Tagged with ''Customer Service and HVACR''

Campbell Hausfield Launces New Website

Tools and solutions are front and center

March 1, 2017

Campbell Hausfeld, a manufacturer of air compressors and other pneumatic equipment, has redesigned its website to provide a more user-friendly experience and easier navigation. The new Campbell Hausfeld website is streamlined so visitors can quickly find the tools and information they need.

Local Heating and Cooling Company Joins National Brand

Will also add plumbing services

February 24, 2017

Locally owned and operated Regan Heating and Air Conditioning, which has been serving Rhode Island and Southeastern New England for nearly 50 years, has joined forces with One Hour Heating & Air Conditioning® (One Hour), part of the Direct Energy family of brands. Regan's One Hour will also soon begin offering plumbing services under the Benjamin Franklin Plumbing® (Benjamin Franklin) name, another Direct Energy brand.

Consumers Look to the Internet for Guidance

Study states the web is now the preferred source for HVAC advice

Joanna R. Turpin

February 20, 2017

Today, many homeowners trust the opinions of their contractors, but more often than not, they also do some research of their own online before making decisions about their purchases.

HVAC Service Is Still HVAC Service, Even in the Digital Era

The success of your company depends on it

Butch Welsch

February 20, 2017

Changes in the industry certainly bring challenges. Contractors must be prepared to provide information and answers regarding all of these new and different technologies. But, now comes the important part. It’s absolutely critical that contractors not lose sight of the personal and service portions of their businesses.

ServiceTitan Named as Finalist in 2017 Stevie Awards

More than 2,300 nominations were evaluated

February 9, 2017

ServiceTitan, a provider of business management software for HVAC, plumbing, and electrical residential contractors, was named as a finalist in the Customer Service Department of the Year and Front-Line Customer Service Team of the Year categories in the 11th annual Stevie® Awards for Sales & Customer Service. As a Finalist, ServiceTitan will ultimately be a Gold, Silver, or Bronze Stevie Award winner in the program.

Nexstar Coach's Blog

Be Better than the Weather

Tom Merriott

February 8, 2017

Sometimes the temperature means that we will be busier than normal, or whatever is falling from the sky might make travel around our area challenging. No matter what is happening outside, when we answer the phone we need to be better than the weather.

Elite Heating, Cooling and Plumbing Announces Upgraded Website

Now offers secure sockets layer and more efficient server

February 8, 2017

Elite Heating, Cooling and Plumbing recently announced the launch of its redesigned and upgraded website. The new site has been upgraded to HTTPS offering valued clients and future clients with better online protection. Along with added protection, it provides clients with a new more efficient server, ensuring a positive user experience along with the addition of a faster appointment setting feature.

Hart & Cooley Appoints Michael Braun as Vice President — Wholesale Channel

Responsible for sales and customer service support

February 7, 2017

Hart & Cooley Inc., a business unit of Johnson Controls’ Building Technologies & Solutions, announced the appointment of Michael Braun as vice president — wholesale channel. In his new role, Braun is responsible for sales and customer service support for Hart & Cooley’s wholesale business.

New Desert Aire Website Goes Live

Consulting and dynamic resources now available

February 1, 2017

The new Desert Aire website provides consulting/specifying engineers, mechanical contracting professionals, and building owner/operators with a dynamic resource for selecting dehumidification solutions and dedicated outdoor air systems for indoor environments.

Bacharach Implements 24-Hour Priority Instrument Calibration and Servicing

Priority service is just one click away

January 25, 2017

Bacharach Inc., a manufacturer of refrigerant gas detection and combustion analyzers, is implementing an enhanced 24 hour priority calibration and repair service option out of their New Kensington, Pennsylvania, location to build upon the company’s current service support capabilities.

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

In this webinar, we'll outline how top contractors are turning every conversation into predictable revenue by coaching every comfort advisor visit, not just the ones a manager rides along on.