PROVIDENCE, R.I. — Locally owned and operated Regan Heating and Air Conditioning, which has been serving Rhode Island and Southeastern New England for nearly 50 years, has joined forces with One Hour Heating & Air Conditioning® (One Hour), part of the Direct Energy family of brands. Regan's One Hour will also soon begin offering plumbing services under the Benjamin Franklin Plumbing® (Benjamin Franklin) name, another Direct Energy brand.
Longtime East Greenwich residents Terry and Joyce Regan founded the HVAC business in 1973, and their son Matt Regan will continue to serve as owner and general manager. By becoming part of the One Hour franchise, the family-owned and operated business will be able to continue training staff with the best resources, offer 24-hour services, provide stronger warranties and guarantees, and lower product costs. The Regans will add plumbing to their list of services in the near future.
"We are pleased to welcome Terry, Joyce, Matt, Kristen, and their entire team to the Direct Energy family," said Mark Baker, president, Direct Energy. "They share our commitment to exceptional customer service. We are excited to bring our 100 percent satisfaction guarantee and one of the best on-time guarantees in the country to the Providence area."
"Every day for nearly 50 years, we have strived to provide quality customer care and exemplary levels of service that is timely, efficient, and affordable," said owner, Terry Regan. "I'm proud to say we've honored that vision and our reputation is proof. Now, by being a part of One Hour, Benjamin Franklin, and the Direct Energy family, we are able to take our service to the next level and offer more services, resources, and benefits to our customers."
One Hour and Benjamin Franklin have independently owned and operated locations throughout North America. The companies recently earned their highest rankings to date in the 2017 Entrepreneur magazine's Franchise 500 list. One Hour ranked No. 1 in the HVAC services category, and Benjamin Franklin ranked No. 2 in the plumbing services category.
For more information, visit www.reganhvac.com.
Publication date: 2/24/2017