The equipment in this month’s troubleshooting situation is a split system that has only been in service for two years, but there is a lot of history — several service calls since the equipment was installed, and an on-going complaint that the system just doesn’t keep the ranch-style home comfortable.
Bob and Tim are at lunch after tuning up an oil burner. When they arrived at the job the home was cold and the oil burner was burning erratically if burning at all. They gave the system a tune-up, started the furnace, and decided to take a lunch break while the furnace heated the house. Then they were going back to do a combustion check on the furnace to make sure that it was set up for the best combustion.
Regardless of which trade you are in, using an inspection checklist is considered to be a best practice. When we go into a home as a residential service contractor, there is an overwhelming amount of things to look at. Using a checklist keeps our eye on the big picture.
50 million households report calling for heating, plumbing, electrical, or other home service
December 18, 2015
Fleetmatics Group PLC, a leading global provider of fleet management solutions, announced the results of a KRC Research survey that uncovered how many Americans call for home repairs during the holiday season, and their experiences with residential service providers including HVAC, plumbing, and electrical.
Bob and Tim were on their way to an oil heat service call. It is cold and the owner has no heat. Tim read the service ticket for today and said, “The owner says that the burner won’t burn and makes a sputtering sound for a few minutes and shuts off.”
We have noticed what may be an alarming trend that our number of service calls has been declining over the last four years. Internally, we have had numerous discussions regarding this situation, and I thought it might be worthwhile to share our thoughts.
This week, The ACHR NEWS features the Commercial Cooling Showcase. Get a jump on your competition by learning about all the new commercial cooling equipment that manufacturers are introducing this year, including rooftop units, VRF systems, and chillers.
Check back for additional content throughout the week.