The other day a friend called me to help him with a
problem on a job. His customer had an oil tank in their basement that began to
leak, and obviously needed it replaced. Now, I know that a lot of you don’t see
oil systems too often, if ever, but for those of us who live in the
northeastern part of the country, it’s pretty common.
“Hey there, do I know you? No, not you; you, the one trying to solder those two pieces of ¾ PVC together.
No, I must have you confused with someone else, but while I’m here, I think we
should talk. Did you ever work with PVC before? No, that’s what that white pipe
in your hand is called. Here, look, do you see the way that the torch is
melting that pipe all over your shoe? Yeah, that white, smokin’ plastic running
across your Timberlands? And you’re having a problem with that SilverBrite
taking, aren’t you? Well, they have words for that technique and techs with
skills like yours, but I don’t think I am allowed to use them here. No, hey,
STOP THAT, you don’t need a bigger tip, just sit down and listen, but put out
the fire first. And you better put the dog out, too. Yeah, in the back around
I have always considered myself an optimistic, positive person. Therefore I was somewhat surprised to find myself halfway through a column which was very negative about the near future of our industry.
Just recently the Dow Jones dropped 260 points
in one day, making it negative for the year. As doubts about an economic
recovery send consumers into a selling frenzy, there’s a ray of light at the
end of the tunnel if you’re an HVAC contractor.
We here in the Midwest are just
finishing up one of the hottest summers we can remember. We actually finally had some 100°F days again. If
you are like many of us, you have reduced your staff in the last couple of
years to help you through the serious economic downturn.
With all the emphasis on social media these days, it is easy
to assume we have moved well past e-mail, but that is not the case. For certain
types of communication to your customers and prospects, e-mail is still an
incredibly effective tool.
contractor licensing a good thing for the public or just a restriction on the
number of contractors? When I started writing for this publication about 10 years
ago, I agreed to leave the political subjects to the real writers.