Contractors that are aware of this potential issue and how to address it can take steps to mitigate the problem — preventing accident and injury and maintaining their reputation for delivering quality work.
Even though the trades seem to be plagued with multiple issues, companies can take steps to elevate employees through leadership training. With so many entry-level employees, companies have to rely on incorporating technology to help reach the masses, creating consistency in delivering training material.
Although the concept of automation often brings up the image of a self-checkout lane or of a robot performing manual labor, the reality is more complex. Automation frequently relies on a combination of artificial intelligence (AI) and robotics. While AI can replace human decision-making using a data-driven approach, robotics can replace physical human tasks. When these two qualities are combined, automation has the potential to disrupt a large portion of the workforce.
High levels of workforce turnover typically result in short-term and even permanent knowledge loss that could be critical to the success of an organization. Before baby boomers leave their posts, it’s important that not only an outline of their knowledge is shared, but that it is collected in a format conducive to generation X & Y adoption.
When thinking about their career options, today’s youth are not choosing to pursue the trades. This is not due to stupidity. They’re simply ignorant to what a career in the trades can offer. What a change from 30-plus years ago, right?
You may have noticed that the contractors featured in The NEWS as “The Best Contractors to Work For” seldom mention the availability of qualified people as a problem. The reason is, they treat their people right. That means they are paid fair wages, given appropriate benefits, and treated with gratitude.
If the right business model is deployed, a connected home division can be extremely lucrative. It offers the equivalent of mailbox money or insurance residual income for HVAC contractors. Even better, the revenue will only grow over time and is unrelated to seasonal demand.
While the entire HVACR industry is struggling to attain, train, and retain qualified workers, the 40 individuals featured in the Top 40 are exceptional examples of what happens when prospects are nurtured into professionals.