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Seeing the problem in black and white will help convince customers to explore replacement alternatives. Encourage them to make the right decision.

It’s important to remember that not every member of today’s youth fits the “millennial” mold. There are good kids out there. And, while finding these gems may take time and effort, the payoff is often well worth the investment. 

More than a few U.S. Representatives came out against the DOE’s recently proposed 92 percent AFUE nationwide residential furnace standard. That standard might be the worst idea since subprime mortgages.

The EPA has approved several hydrocarbon (HC) refrigerants for HVACR applications. Do you support the use of HCs?

The work must get done, this is true — but not at the expense of your or your employees’ wellness and happiness.

How many contractors are truly looking three to five years down the road to investigate what their company will look like and, more importantly, what their competitors will look like? Odds are the government will be moving the goal posts on you.

A reader shares his thoughts on an editorial recently published in The NEWS regarding climate change.

As building professionals, which dose of climate change science do you believe in? Is our world on a fast-track toward damnation, or is the “science” behind man-made climate change a large dose of hysteria?

The following remarks were made regarding the “Denying the Science of Climate Change is Irresponsible” commentary by Herb Woerpel, published May 18 in The NEWS.

Most often, people just want someone to listen to them and acknowledge their concerns. If you can do that, you can turn a dissatisfied customer into a customer for life.