After hvacr hoopla, Indianapolis now set to host NCAA finale Mark Skaer March 30, 2000 One hundred plus hvac people participated in last week's one and only Hvac 3-on-3 Basketball Tournament.Read More
Go ahead, make money from your competition March 30, 2000 Make the sale by doing your customer's shopping around for them.Read More
Hint: Use 'ruthless compassion' when firing customers March 30, 2000 How to tactfully fire customers and not lose business.Read More
Putting a price on customer satisfaction March 28, 2000 I have attended many seminars and read many articles about customer satisfaction, but few have ever addressed the price of that satisfaction, or dissatisfaction.Read More
'Do you want to work for a millionaire contractor?' John R. Hall March 28, 2000 The News recently experienced the thrill of competition when we sponsored our first “Best Contractor to Work For” contest.Read More
Score to date: for expo, 3; otherwise, 0; undecided, 1 Mark Skaer March 28, 2000 Joe Klepacz expressed his distaste regarding The News’ coverage of the 2000 International Air-Conditioning, Heating, Refrigerating (IAHR) Exposition.Read More
Take heart, John Stuarts of the hvacr world March 24, 2000 The News’ 2nd annual “Best Contractor to Work For” contest will be bigger and better for 2001.Read More
Schools need newer equipment for hands-on training, agreed? John R. Hall March 24, 2000 Schools need newer equipment to attract students.Read More
Service and emergency calls: the typical and the bizarre John R. Hall March 22, 2000 The News asked our contractor consultants about some of the usual and unusual things their techs encounter when they visit homes and businesses.Read More
Tech talk Barbara A. Checket-Hanks March 22, 2000 A new feature that encourages professional hvac technicians to talk to each other.Read More
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Commercial ITC & the Limited-use property Doc allowing 3rd party leasing of commercial geo systems
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