Simple things, like the difference between saying “my pleasure” versus “no problem,” will stand out to your customers.

HVAC contractors: It is time to get involved in the smart home market. If you don’t, I fear you will be looking back in three to five years, kicking yourself for passing on a golden opportunity.

Do you know someone under 40 who is doing great work in the industry? Nominate them. It doesn’t matter whether that person is a contractor, technician, teacher, distributor, employed by a manufacturer, etc.

Gold, Silver, and Bronze recognition will be awarded across 13 Dealer Design Award categories.

I don’t have to tell the readers of this magazine that the HVAC industry is changing quickly. A lot of us just spent a few days at the AHR Expo in Atlanta, being introduced to a lot of the new products that are changing the industry. In all honesty, we probably could have spent an entire week looking at all the technology.

Dick Foster has been preaching the positives of zoning for years. As the owner of ZoneFirst, he has dedicated his life and career to this technology, and it has been a bit of an uphill battle.

As big cities across the U.S. continue to see a renaissance, The Whalen Co. is seeing tall rewards. As a manufacturer of HVAC vertical stack riser heat-exchanger fan coil units and water-source heat pumps, Whalen usually gets business when construction goes vertical.

Company displays residential and commercial products at AHR Expo.

Ecoer is a relatively new player in the HVAC industry but was looking to make a splash at the most recent AHR Expo, where it introduced its first Wi-Fi programmable touchscreen thermostat.