2025 Top Women in HVAC: Katy Higgins

Katy Higgins
How and when did you enter the HVACR industry?
I entered the HVACR industry over two decades ago, driven by a desire to provide honest, dependable service in a field where transparency was often lacking. What began as a professional pursuit quickly became a passion, helping families stay safe and comfortable, and raising the standards of integrity within the industry.
What has been the most rewarding aspect of working in HVACR?
The most rewarding aspect for me has been the opportunity to build trust with customers and give back to the community. Through my company’s transparent, no-gimmicks approach, I’ve been able to help redefine how HVAC companies serve families. Supporting organizations like Make-A-Wish Utah, which once supported my own family, has brought even deeper meaning to my work.
Describe the proudest moment in your career.
One of my proudest moments was being recognized as a three-time Best of State Utah winner — a testament to my team’s consistent excellence and integrity. Another standout moment was serving on the Daikin Dealer Training Advisory Board in Houston, where I contributed my perspective as a woman-owned business leader to help shape dealer education nationwide.
How can we increase the number of women in HVACR?
To normalize women in the trades, we need to promote early exposure to HVACR as a viable and rewarding career path for young women. Mentorship programs, inclusive hiring practices, greater visibility through associations like Women in HVACR, and showcasing women in leadership like myself can all help inspire the next generation.
What remains on your HVACR bucket list — what do you aspire to do that you haven’t accomplished yet?
I’m passionate about creating formal mentorship and training opportunities for young women entering the trades. My goal is to help build a strong pipeline of confident, capable women in HVACR. I also hope to grow True Pros while staying true to our core values: transparency and always putting the customer first.
What advice do you have for women who are considering entering the HVACR field?
Don’t wait to be invited to the table. Pull up your own chair. I always encourage women to believe in themselves, find mentors, and never let anyone else’s doubt hold them back. The HVACR industry needs more women with courage, grit, and passion — and there’s no better time to jump in than now.
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