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Steve Coscia, CSP at Coscia Communications Inc., has published an eBook entitled Customer Service Superiority.

Distributors have seen the coronavirus affect every aspect of running their businesses.

Jim Swetye will serve on the Board of the Hydraulic Institute (HI) for 2020-2021 as vice president of education.

The program is expanding to bring hope and support to medical professionals, essential workers, and others during the COVID-19 pandemic.

As the COVID-19 crisis has scratched deep into the American economy, HVAC manufacturers have provided a much-needed flood of good news.

The business helped retrofit an air handling unit in a former newspaper headquarters undergoing rapid into a pandemic care facility.

Regardless of what the facility grows, contractors must be aware of a number of interweaving needs.

Today, more and more contractors are hiring public relation firms to promote their businesses.

Some HVAC firms see potential in creating economics of scale and are creating operations with multiple locations, some in different states.

Contractors who want to increase their knowledge and add skills can now receive Viega LLC training online and interact with trainers.