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With growing customer demands, field service excellence is rapidly becoming a top priority for HVACR companies as they realize more opportunities for sales, revenue, and customer retention in service than ever before.

Many business owners and professionals will be shocked when they see their 2013 income tax bill as taxes overall will likely rise 10-15 percent.

With two basic interfaces — desktop and mobile — the VenturePro whole business management and field service software package works wherever the user does. 

The NEWS and Ben Landers, president and CEO of Blue Corona, examine high-quality HVAC contractor websites and discern what makes them so successful.

Contractors want their websites to sell. Yet, for many, this online avenue for reaching customers falls short of their desires — and makes them wonder which way to point fingers.

Partnering with HireLabs, a pre-employment testing service business, the company has created an online assessment tool, Talent Score Card. 

The NEWS was very busy at the AHR Expo in New York City, visiting as many booths as possible in search of new products. Below is a comprehensive list of all the contractor services and software products we found on the show floor.

The NEWS and Ben Landers, president and CEO of Blue Corona, examine high-quality HVAC contractor websites and discern what makes them so successful.

Cloud computing involves being able to access services and store data over the Internet rather than relying on a local computing device (e.g., laptop, desktop, tablet) to run the software or store the data. 

Many contractors are crafting policies that spell out how and when social media can be utilized, both personally and on behalf of the company.