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I am seeing a major difference between the ones who have low employee turnover and the ones who have a high employee turnover.

I always enjoy visiting one site in particular, the “official Web site” of the Grand Forks Herald (www. gfherald.com).

The International Air-Conditioning, Heating, Refrigeration (IAHR) Exposition is just around the corner.

We offer “Economic Out-look: A Slight Downslide” on page 4, which highlights the views of several economists presented at the Construction Forecast Con-ference put on by the National Association of Home Builders (NAHB).

Measuring is probably the most critical element of a successful marketing or advertising campaign.

The News' has an overall redesign, and this means both graphically and editorially.

I had to make two stops at the winners of our “Best Contractor to Work For” contest.

Think about how you treat your customers when they have an emergency no-heat or no-a/c situation.

In this recently announced program, graduating vo-tech students who are looking for careers as field installers or service techs are encouraged to send in a brief work-wanted ad to The News.

This article is part of The News’ many-pronged attack on the problem of serious shortages of qualified field technicians and mechanics in the hvac trade.