First impressions are important, according to Ray Spreitzer of R&D Refrigeration. He says when service technicians arrive in a nice truck in clean uniforms, customers perceive them to be more professional.
In the competitive field service industry, there is constant pressure to provide improved service to customers and, at the same time, to capture new business.
The Montana Chapter of the Sheet Metal and Air-Conditioning Contractors’ National Association (SMACNA) recently merged with the Montana Independent Sheet Metal Contractors.
About two-thirds of California businesses say they have a “generally negative” feeling about deregulation and more than 80% cite the cost of energy as a top concern.
For the second year in a row, University Mechanical has been recognized by the Sheet Metal and Air Conditioning Contractors’ National Association (SMACNA) for having the best safety and health record in the country among companies within the 400,001 to 500,000 man-hours category, according to the 2001 SMACNA Safety Statistics Evaluation and Awards Program.
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