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Home » Topics » HVAC Contracting » Business Management

Business Management
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Refuse to Be Undermanaged

Bruce Tulgan
October 4, 2010
In organizations across all industries, there is a shocking epidemic of “undermanagement” - the opposite of micromanagement. The vast majority of supervisory relationships between employees and their bosses lack the day-to-day engagement necessary to consistently maintain the very basics of management.
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To Contest or Not to Contest: The Dilemma Involved in Unemployment Compensation Claims

Richard D. Alaniz
September 20, 2010
Former employees occasionally seek unemployment benefits they don’t deserve, either because they are desperate, confused, or trying to cheat the system. Employers, ultimately bearing the cost of unemployment payments, must evaluate whether to challenge those unemployment claims. That question has recently become more difficult.
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How to Choose a Disaster Restoration Provider

Bob Vanchure
September 6, 2010
Thousands of commercial and industrial buildings each year are damaged by unforeseen disaster. When damage occurs, it is essential to take immediate action to stabilize the loss and mitigate damage. Doing so will maximize recovery of all contents, minimize replacement costs, preserve good IAQ, and control mold risks.
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The Pluses and Minuses of Charging Employees Deductibles for Preventable Accidents

Richard D. Alaniz
August 23, 2010
It’s the bane of many managers’ jobs - the preventable accident. In order to instill a sense of responsibility in employees, employers may consider charging workers a deductible after they have had a preventable accident. However, before instituting a policy about charging deductibles, there are many things to consider.
Read More

Growth Risks Harmful to Your Business's Health and How to Cure Them

August 9, 2010
What do Lehman Brothers, AIG, Merrill Lynch, Washington Mutual Savings, Arthur Andersen, Starbucks, and Toyota all have in common? All went gunning for business growth but instead ended up with self-inflicted wounds. Each of these companies pursued the wrong kind of growth for the wrong reasons.
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Managing Medical Marijuana Use in the Workplace

Richard D. Alaniz
July 19, 2010
For employers with operations in the 14 states that have legalized marijuana for medical purposes, it is a difficult task to juggle the need for a drug-free workplace environment and the rights of employees who have prescriptions to legally use marijuana. How does legalized use of marijuana impact drug testing policies?
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Constant Improvement Works, Even With the Most Intangible Performance Issues

Bruce Tulgan
July 5, 2010
You can help your employees improve, even on the most intangible performance issues, if you start focusing intensely in your regular management conversations on spelling out concrete solutions. For example, if an employee is failing to meet quality standards, give her a checklist of what she needs to get right.
Read More

My Employees Want the Day Off to Demonstrate on Immigration! What Should I Do?

Richard D. Alaniz
June 21, 2010
With the passage in Arizona of a controversial immigration-related state law and possible federal immigration reform legislation, it is possible we may soon be seeing more immigrants’ rights demonstrations. The economic impact of employees missing work to participate is obviously a legitimate concern.
Read More

Take the Orville Redenbacher Approach to Marketing

Greg Mazurkiewicz
June 7, 2010
HVAC contractors can take a cue from Orville Redenbacher, one of the most popular popcorn brands in the United States. In the marketing of your company’s brand, you might consider stepping front and center and let consumers know that you personally stand behind your company’s products and services.
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Health Care Reform Legislation: What Should Employers Do Now?

Richard D. Alaniz
May 24, 2010
When President Obama signed the Health Care and Education Reconciliation Act of 2010 into law, it brought months of bitter debate to an end. Regardless of how employers may feel about the two pieces of legislation that make up health care reform, most have been left to wonder: What exactly do we do now?
Read More
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