In the first installment, we discussed how the values of contracting businesses have come full circle in approximately six years. This article outlines a few key areas to consider when formulating purchase price.
This is the first of a two-part series on valuing HVACR contracting businesses after the consolidation movement. This article discusses how the values of contracting businesses have come full circle in approximately six years.
Direct mail is one of the primary tools in an HVAC contractor’s marketing tool belt. But to get the best return on your investment, you need to do direct mail right or it could end up being a waste of time and money.
Change of any kind scares most people. However, if you want your company to stand out, you must challenge people’s thoughts, challenge the norm, and do something different.
Many business owners forget that they have two kinds of customers, internal and external. Internal customers are your employees. External customers are those who write checks for your products and services. This article discusses the similarities and differences between internal and external customer relations.
When designing a performance appraisal process, managers must be certain that the program objectively appraises employees based on job-related function, adequately documents and supports appraisals, and allows for a unified and consistent appraisal process for all company employees.
If you want to stretch your ad dollars as far as possible, publicity is a way for contractors to catch a “free ride.” Free publicity can’t replace advertising as a way to generate leads. But it can increase your company’s name recognition and remind customers of your existence.
Part One discussed communication in general and introduced neuro linguistic programming, defined as a science that explains how a person’s brain uses certain language to process information. Part Two discusses how you find out where you fit into the neuro linguistic programming profile.
Have you ever heard somebody say this about a technician? “He really knows his stuff when it comes to the technical side of things, but his people skills really suck.”
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