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Home » Topics » HVAC Contracting » Business Management

Business Management
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Bona Fide Meal Periods: Are Your Practices Creating Overtime Liability?

Richard D. Alaniz
August 22, 2011
Taking workers off the clock for their meal periods can lead to litigation and government investigations if not done with care.


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How to Close a One-Legger

Michael O'Grady
August 8, 2011
First, what is a one-legger?


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A Social Life: When Employees and Applicants Take to Facebook

Richard D. Alaniz
July 18, 2011
Imagine one of your employees bashes your company or their coworkers on Facebook. You might think that you could fire that employee. But you would probably be wrong. Or consider whether you should Google job applicants. It may seem like a no-brainer, but if you don’t do it correctly, you could end up in the midst of a lawsuit.
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Miracle Closing Technique

Michael O'Grady
July 4, 2011
This article should really be titled “Miracle Closing Technique for the Estimate-Getting Researcher.” As you will read, it’s really not a miracle at all. It’s more common sense. There are many kinds of customers, but the most classic might be the we’re-getting-estimates customer.
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Responding to the Increasingly Aggressive Pursuit of Employers and Undocumented Workers

Richard D. Alaniz
June 20, 2011
The Social Security Administration’s re-introduction of No-Match Letters, along with U.S. Immigration and Customs Enforcement’s skyrocketing issuance of Notice of Inspections of I-9s, evidences the federal government’s increasingly aggressive stance to curb the hiring of unauthorized workers and to penalize employers who do.
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Plan Your Close in Advance

Michael O'Grady
June 6, 2011
The bottom line is that if there is no sale made or no money coming in, there is no company. One thing that seems to elude contractors at times is their ability to ask for the order. In other words, “close the sale.” Years ago I learned to plan your close in advance and build your sales presentation around it.
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Get the Right Results From Employment Tests, While Avoiding Charges of Discrimination

Richard D. Alaniz
May 23, 2011
To bring more objective standards to the hiring and promotion process, many organizations are using or considering employment tests. However, when employment tests are not designed, administered, or used correctly, they can leave employers vulnerable to claims of discrimination and reverse discrimination.
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Can You Learn Good Judgment?

Bruce Tulgan
May 9, 2011
What is good judgment anyway? It’s not the same thing as sheer brain power, or mental capacity, or natural intelligence. It’s not a matter of accumulated knowledge or memorized information. It’s more than the mastery of techniques and tools. In simple terms, good judgment is the ability to see the connection between causes and their effects.
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Public Unions, the Economy and What's at Stake for Companies Now

Richard D. Alaniz
April 18, 2011
It’s a story that’s playing out across the country - cash-strapped governments are scrambling to balance their budgets while hamstrung by the contracts of current and retired public union workers. Without the ability to renegotiate contracts or get concessions from unions, governments are left to increase their tax rates and cut services.
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Hot Housing Trends in a Cold Economy

Jack Stanton
April 4, 2011
Whether you use tea leaves, tarot cards, a crystal ball or just good old fashioned statistical analysis, the future of the housing market remains murky and the overall economic recovery seems to be missing in action, but one thing is clear. Definite housing trends have emerged and they won’t be going away anytime soon.
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