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Home » Topics » HVAC Contracting » Business Management

Business Management
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Hot Housing Trends in a Cold Economy

Jack Stanton
April 4, 2011
Whether you use tea leaves, tarot cards, a crystal ball or just good old fashioned statistical analysis, the future of the housing market remains murky and the overall economic recovery seems to be missing in action, but one thing is clear. Definite housing trends have emerged and they won’t be going away anytime soon.
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Check, Please: Using Credit Checks as Part of the Hiring Process

Richard D. Alaniz
March 21, 2011
For many employers, running credit checks on job applicants is a regular part of the hiring process. But employers also need to be very careful when they use background credit checks for job applicants. They must weigh their need to know with a person’s right to privacy.
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Advertising and Referrals: The One-Two Punch of Marketing

Bob Janet
March 7, 2011
There are five great reasons to advertise: 1) To reach new customers; 2) To keep your name before current customers; 3) Because it pays over the long term; 4) To generate traffic; and 5) To increase sales and profits. A great way to maximize sales and profits is to complement your advertising with referral marketing.
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Diabetes, Epilepsy, and the ADA: Finding the Right Balance in the Workplace

Richard D. Alaniz
February 21, 2011
Complying with the Americans with Disabilities Act (ADA) has always required employers to walk a fine line. The guidelines aren’t always clear, every disability and particular situation involve a unique set of factors, and the laws are constantly developing. Many are still trying to sort out the implications of the ADA Amendments Act of 2008 (ADAAA).
Read More

Maximize Your Show Experience

Greg Mazurkiewicz
February 7, 2011
It’s another year and it will soon be time again for more of the hustle and bustle of contractor shows. It’s time to shake hands, meet new business prospects and - most importantly - sell, sell, sell. If you’re a contractor who plans on going to a local or regional home and garden show in order to round up some new business, be sure to take maximum advantage of your time at the show.
Read More

In 2011, Reviewing Overtime Standards Should Be One of Your Resolutions

Richard D. Alaniz
January 24, 2011
For many employers, properly calculating overtime can feel like an unending process. Factoring in break times can be complicated. Employees who may seem exempt from overtime may actually be entitled to it under the Fair Labor Standards Act (FLSA). Unfortunately, miscalculating overtime can be costly for companies in terms of fines and lawsuits.
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Use Your Time Wisely

Bruce Tulgan
January 10, 2011
There are 168 hours in a week. How do you use them? There are 1,440 minutes in a day. How do you use them? Most people waste endless minutes and hours without ever realizing they are doing that. Are you keeping track of your time and using it with purpose?
Read More

When Violence Affects the Workplace, What Liabilities Do Employers Face?

Richard D. Alaniz
December 20, 2010
Workplace violence risks are real, and employers face legal liabilities when employees or customers are victims. Employers must understand how they could be vulnerable to a lawsuit after an incident of workplace violence, and what they can do to prevent such incidences.
Read More

Request Customer Feedback

Greg Mazurkiewicz
December 6, 2010
It’s important to find out quickly if you’re doing anything wrong out in the field. A tech who doesn’t use his booties and dirties a customer’s rug can cost you future business. It’s also important to find out what you’re doing right. A tech who is always polite and professional, even when it’s an urgent emergency job, is golden. That’s why it’s essential to always request customer feedback.
Read More

A New Route to Allowing Unions Through Card Checks?

Richard D. Alaniz
November 22, 2010
The proposed Employee Free Choice Act (EFCA) was a major concern for employers with workforces that were considering or might consider unionizing because it could bring in a so-called card-check system. EFCA failed to become law, but a recent decision by a regulatory agency could still lead to card check.
Read More
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