In 128 years and five generations, Canton, Massachusetts-based E.M. Duggan Inc. hasn’t lost its business principles or its family-friendly culture. The mechanical contracting company specializes in plumbing, HVAC, and fire protection and offers preconstruction, CAD, and prefabrication services to its clients in the commercial and industrial markets.
Everyone knows that’s not always easy for an HVAC field technician, especially when cooling problems demand attention in the dead of a Dallas summer, so every once in a while, Barnes schedules a cookout.
Hard work, humility, and a commitment to both internal and external customers has earned Barron Heating & Air Conditioning The NEWS’ 2018 Best Contractor to Work For designation in the West region.
The idea that there is an ideal HVACR customer waiting to be discovered may seem absurd, but according to Justin Jacobs, marketing coach for Hudson Ink, finding the right customers for contractors depends on the bait that is used.
On the residential side, contractors are concerned about keeping IoT-enabled thermostats safe from hackers, and on the commercial side, they want to ensure that building automation systems are as impenetrable as possible.