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At Welsch Heating & Cooling Inc., we are far from perfect at accumulating this information. We have very little success getting our salesforce to find out why a particular customer called us. However, our sales coordinator does a good job of obtaining that information as the calls come in.

Russ Miller learned as he worked — his experience was all gained from on-the-job training. After about 10 years at that business, a large, 60-plus-person commercial company, he switched jobs to a smaller place that ultimately ended up getting bought out to become AirComfort Heating & Cooling, serving Columbus and Fremont, Nebraska.

The upcoming expo will preview the future of the HVACR industry, with exhibitors from around the globe gathering to showcase new and upgraded products, technologies, and innovations.

The technical program at ASHRAE’s 2019 Winter Conference will feature over 100 sessions in eight conference tracks presented over five days.

Award winners were selected by a panel of third-party ASHRAE member judges who evaluated each product entry based on its innovative design, creativity, application, value, and market impact.

Although being sued isn’t as commonplace as the 1-800 TV lawyers would like viewers to think, there is still an issue of both merited and frivolous lawsuits being filed, even in the HVACR industry.

When the liquid temperature (liquidus) of the alloy (rod or wire) you are using is 840°F or lower, the process is considered soldering. Brazing occurs when the liquid temperature of the alloy is above 840°.

Smart home services are in high demand. According to Statista, the smart home market is expected to grow 14.9 percent over the next four years to a market value of $34.6 billion in 2022.

It’s easy to have a similar feeling of confusion and bewilderment come over you when it comes to data and analytics. The goal of this piece is to arm you with the basic terminology needed to be data literate and unleash your analytical potential.