Articles Tagged with ''Leadership and HVACR''

When threatened by a newcomer in the market and experiencing a moment of vulnerability, we have the choice to resist or compete. To complain about declining business or compete.

Far too many contractors are resistant to change, refusing to evolve and use some of the new tools they have at their fingertips.

There are multiple avenues and opportunities for growth through marketing, but not every channel is successful, especially as technology advances.

Six members of The NEWS’ 2018 40 Under 40 shared their thoughts on what the next generation of technicians looks for when considering a job in the HVAC field.

As the parent of adult children, I try hard not to give too much unsolicited advice. Nevertheless, I broke my pledge when my kids got their first jobs after college. My piece of advice? Put away your cell phones, and don’t look at them except during lunchtime.

As an HVAC technician, I had a C+ level of technical skills, but with Dale Carnegie’s help, I became an A+ people guy. Sales and opportunity soon followed.

With an understanding that technicians are assets to be protected, contractors have to figure out what to protect them from and how to do it.

Anytime you can reverse the risk for a customer — that is, put it back on yourself — they at least know that they won’t have to be trapped into a bad decision.