Get More HVAC Sales By Making More Friends

Change other people's behavior by changing yours first

April 22, 2019

As an HVAC technician, I had a C+ level of technical skills, but with Dale Carnegie’s help, I became an A+ people guy. Sales and opportunity soon followed.

HVAC Sales: Listening to Find Rather Than Reply

Mark Matteson

October 15, 2018

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The key to high close ratios and record sales is listening … listening to find, to be exact. Listen to understand their point of view, their challenges, their concerns, their objectives.

If This Were My Mother’s House...

Present your honest opinion, what you would tell your mother

Mark Matteson

August 3, 2015

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When someone we trust and believe, say a technician that comes into our home or business, says to me, “What I would do is...” or “If it were me, I would...” I really listen. Hey, that’s what I said to my customers. I spoke in the first person, honestly, authentically, and sincerely.

Nice Guys and Gals Finish First

These contractors are truly nice people and they attract nice people

Mark Matteson

July 6, 2015

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I was on the East Coast conducting seminars for two great companies, Isaac Heating & Air Conditioning in Rochester, New York, and Wooldridge Heating Air & Electrical in Lynchburg, Virginia. One is in the North and outgoing and the other is in the South and laid-back. Those are the differences. Now for the similarities.

On Demand Refrigerant Safety Classes A2L and A3 have a very low GWP, making them a strong, long-term solution for many HVACR applications. However, these refrigerants are classified as mildly flammable and highly flammable respectively. This flammability class raises safety and compliance concerns. This webinar will help you understand these classes, along with the opportunities these refrigerants can offer.

After the successful years with Elan Expo’s experience in HVACR sector, and lengthy discussions with the industry regarding the need for a focused HVACR event in Nairobi- Kenya, we have responded and will launch MEGA CLIMA EAST AFRICA from 27-29 August 2019. East Africa’s capital and main financial hub, Nairobi will provide the perfect platform to take the event to a higher level.

ACHRNEWS

2019 July 15

In this issue of The NEWS, we focus on high performance buildings. We look at developments in high-performance commercial equipment, how to integrate new building technologies, and more.

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