INDIANAPOLIS — Carrier will be working with Interplay Learning to create custom virtual reality (VR) training modules. The modules will feature product-specific content exclusive to Carrier and its network of dealers and distributors. Plus, Carrier users will also gain access to Interplay’s growing catalog featuring more than 100 hours of training.
These new VR modules will allow Carrier dealers and distributors to train on complex concepts virtually, using realistic, “hands-on” practice. In addition, the custom Carrier modules enable the use of brand-specific equipment allowing students to “work on” the actual Carrier® equipment that they’ll encounter in the field. This virtual space also supports providing dealers and distributors with advance access to new equipment before it reaches consumers, so they can be better prepared to work with new offerings.
By offering training in new and innovative ways, like VR, it supports Carrier’s efforts to address the skills gap that exists in the HVAC industry. The training is more accessible and modern, to help attract and retain a new and emerging workforce.
“Carrier is committed to offering product-specific, innovative training resources to dealers and distributors,” said Holly Rhodes, senior manager, Training, Residential HVAC, Carrier. “We’re pleased to be working with Interplay as their exciting, new training modules should prove to be a game changer for Carrier technicians, as well as help attract and educate potential technicians about the industry.”
“Interplay is proud to align with Carrier, a company with a reputation for industry-leading training,” said Doug Donovan, CEO, Interplay Learning. “Interplay offers an expertise in simulation — we’ve trained more than 70,000 students and professionals with our simulation products. It’s been long-proven in the medical, aviation, and military industries, that simulation training better prepares professionals for real-world experiences.”
Publication date: 6/3/2019