On this debut episode of Beyond the Wrench, Chris Lollini speaks with Cody Damp, owner and president of American Home Pros, a Tulsa-based HVAC and plumbing company with 17 trucks on the road. Damp breaks down the company’s approach to marketing, including a major push to dedicate 40% of marketing spend to brand recognition.
Mascots are popping up everywhere in the HVAC industry — on service trucks, across social media feeds, and at community events — as a way for contractors to stand out in an increasingly crowded marketplace and offer something traditional marketing can struggle to deliver: instant recognition and human connection.
“Use of the terms ‘heat pump’ and ‘reverse cycle’ to describe heating by refrigeration equipment is confusing to the public and lacks sales appeal,” said Claude W. Kniffin, air conditioning application engineer for Westinghouse Electric Elevator Co., during a talk before the 1945 Baltimore-Washington Section of the American Society of Refrigerating Engineers.
Jamie Adams, CRO at Scorpion, explains how homeowners are now frequently turning to AI tools, and prioritizing the online reputation of HVAC contractors before booking.
On Demand In this webinar, we will break down the findings from The State of Home Services Marketing Report based on our national surveys of homeowners and home services business leaders.