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Whether it is a one-person or 100-person company, there are some things that every good company does.

New Changes in Industry Will be Tough for Contractors In recent issues of The NEWS, we read about a lot of new changes, which are going to bring smiles to

Title 24 continues to baffle me. The portion of the program that pertains to HVAC falls under what is known as Title 24, Part 6. It could be a good program, but currently it is not.

You may be the hands-on type who likes to dabble in new technology. So why not dabble a bit in Website design? With all of the user-friendly tools out there, Website design is becoming more commonplace for non-techies.

It ends up the ‘no mineral oil in HFCs' and ‘R-134a in automotive' decrees were not etched in stone. And in fact, things are underway to contradict those declarations.

Certainly each one of you had an instructor who helped you tremendously in your HVACR career path. Now it's time to thank that certain instructor by submitting his or her name into The NEWS' "Best Instructor of the Year" contest.

Know Your Competitors' Prices in the Industry Collusion is defined as having a secret agreement between two or more parties for a fraudulent, illegal, or deceitful purpose. Many in the

Dealing With Moonlighters From Behind the Counter In response to the letter written by Michael Cole of JEM Heating and Air Conditioning Inc. ["Under The Moonlighting Sky And Other HVAC

Now that we're in the 13 SEER era, it's time for us to remember we are in the comfort business. The products we sell, furnaces, air conditioners, etc., are a means to an end, comfort for the customer, not an end in themselves.

Gene Kranz, lead flight director for Mission Control said these famous words to his staff during Apollo 13's ill-fated flight: "Failure is not an option." Do businesspeople consider themselves failures if they don't reach their planned goals and objectives? I think not.