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Positive workplace policies have long been uncontroversial. Typically, these policies set the expectation for employees that they will represent their employer in a positive light, and won’t make negative comments or engage in gossip. This seems common sense — what could go wrong?

What would you do with extra profit? This article explains how to upsell to homeowners the value that you provide as an expert in retrofitting homes that have products needing special disposal, such as refrigerant and mercury thermostats.

The U.S. Equal Employment Opportunity Commission (EEOC) and now some courts are considering obesity a disability, and employees who are severely overweight may qualify for protections under the Americans with Disabilities Act (ADA).

It’s all about price, isn't it? That's why every company that sells high-end items is going out of business. But wait a second; they are not going out of business. In fact they are profiting like never before.

Taken separately, workers’ compensation laws, the Americans with Disabilities Act (ADA), and the Family and Medical Leave Act (FMLA) represent complicated laws that are often difficult to figure out. When workers must be absent from the workplace under two or three of these laws, the situation becomes even more complex.

Don’t assume your customers cannot see you when you talk to them on the telephone. Okay, they can’t physically see you, but they can see your attitude. They can see how important you think they are.

More states are legalizing medical marijuana, and recreational use is legal in two others. A tangle of federal laws adds to the confusion. Being aware of the legal issues involved and the changing legal landscape is important for employers to ensure that their drug testing policies are legal and enforceable.

Many small businesses have plain, nondescript logos, and have built a plain, nondescript brand. In his book, Building a Big Small Business Brand, Dan Antonelli notes that it doesn’t have to be that way. Building a big brand can make a big difference for the small business owner.

One of 2013’s hallmarks in the labor and employment field is the aggressive stance taken by the Equal Employment Opportunity Commission (EEOC), which enforces federal anti-discrimination laws. One of the EEOC’s areas of focus has been the use of background checks, especially criminal history.

DAC Group and Kantar have released the results of their latest consumer search behavior survey. Results in the categories of general consumer search behavior, mobile, and social search show steady trending in digital adoption.