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A risk assessment is a process to identify potential hazards and analyze what could happen if a hazard occurs. A business impact analysis (BIA) is the process for determining the potential impacts resulting from the interruption of time sensitive or critical business processes.

Companies can take steps to minimize the chances of workplace violence by understanding what the risk factors are and developing policies to minimize the opportunities for workers to be victims of such conduct. Due to the realities of workplace violence, companies should create policies and procedures for when violence does break out.

Perhaps it is the desire to stand out that compels some job seekers to include some unnecessary, inappropriate, or downright untrue information on their resumes. For its annual survey, CareerBuilder asked hiring managers to name the biggest blunders they have caught on resumes — from innocent gaffes to obvious lies.

On Aug. 27, 2015, the National Labor Relations Board (NLRB), the federal agency responsible for regulating labor law, issued a controversial landmark decision, which overturned 30 years of established precedent and has the potential to upend traditional labor relations.

Articles about the shortage of qualified HVAC technicians primarily focus on the negative. Some suggest that the HVAC industry will be in serious trouble, especially when the residential and commercial sectors both build up a head of steam. But the laws of supply and demand may actually bring about the change that the industry needs.

A few recent decisions by the National Labor Relations Board (NLRB) have sparked significant concern among employers and merit consideration by any company, whether unionized or not.

When someone we trust and believe, say a technician that comes into our home or business, says to me, “What I would do is...” or “If it were me, I would...” I really listen. Hey, that’s what I said to my customers. I spoke in the first person, honestly, authentically, and sincerely.

With the Supreme Court on one side of the issue and the NLRB firmly on the other, it is important for employers to fully understand the pros and cons of arbitration agreements with class action waivers, especially in an era of increased employment-related litigation.

I was on the East Coast conducting seminars for two great companies, Isaac Heating & Air Conditioning in Rochester, New York, and Wooldridge Heating Air & Electrical in Lynchburg, Virginia. One is in the North and outgoing and the other is in the South and laid-back. Those are the differences. Now for the similarities.

A recent Supreme Court ruling provides some insights for employers who are working to create consistent workplace disability leave policies and avoid claims of pregnancy discrimination.