It’s not unusual for one to wake up with a headache on Jan. 1, but the headache that greeted the geothermal industry on Jan. 1, 2017, wasn’t caused by excessive late-night celebration. On that date, geothermal systems lost their 10 percent investment tax credit under Section 48 of the Internal Revenue Code (which covers energy tax credits).
In the Aug. 28 issue of this publication, I discussed how sales is a two-step process. The three major things customers use to decide who to hire include trust, feeling listened to, and getting a good deal (price is a part of this). If the first two aren’t addressed, customers almost always default to price.
Heating, Air-conditioning & Refrigeration Distributors International (HARDI) released its monthly TRENDS report, showing average sales for HARDI distributor members declined by 1.5 percent in August 2017.
Heating, Air-conditioning & Refrigeration Distributors International (HARDI) released its monthly TRENDS report, showing average sales for HARDI distributor members declined by 1.5 percent in August 2017.
Without people, distributors basically become an empty warehouse, a collection of well-used computers and an assortment of worn out office furniture. Speaking with an assortment of folks looking to purchase distribution businesses — from inside and outside the industry — the conversation typically revolves around three major points — profitability, solid customer relationships, and stability of people.
Carrier and Midea America announced the launch of Carrier Midea North America. The new joint venture will bring together Carrier’s extensive distribution network and Midea’s ductless development expertise to meet growing demand in North America for residential ductless HVAC systems.
With the continued and growing industry discussions on the pros and cons of HVAC equipment available online and through retail sales, Navien has taken a strong position in support of wholesale distribution only to professionals and against consumer-purchased equipment.
With the continued and growing industry discussions on the pros and cons of HVAC equipment available online and through retail sales, Navien has taken a strong position in support of wholesale distribution only to professionals and against consumer-purchased equipment.
Listening skills may not be the first thing that comes to mind at a plumbing and heating supply house. During one of my treks, I made the time to acquaint myself with the front counter people. I usually find an abundance of insight, smiles, and good service lessons to learn from those who work the counter. Similar to any organization, when you really want to know what is happening, ask the folks on the front line. Doing this will almost always reveal the unvarnished truth.
Representing Daikin VRV and light commercial products
September 26, 2017
Daikin Industries Ltd. (DIL) continues to expand its business here in North America. Daikin North America LLC (DNA), a subsidiary of DIL, recently announced an important alignment with Thermaltech LLC. Thermaltech will become DNA’s representative for variable refrigerant volume (VRV) and light commercial product sales and support in western Pennsylvania, southeastern Ohio, northern West Virginia, and western Maryland.