Articles Tagged with ''economic outlook''

In a recent report on Equal Employment Opportunity Commission (EEOC) legal actions, it was noted that the agency had filed suit alleging American with Disabilities Act discrimination by an employer for the failure to hire an individual who informed his new employer that he was using Suboxone, an opioid.

One of the more significant election promises made by then-candidate Trump was his promise to reduce the regulatory burden on American businesses. With his “two regulations withdrawn for every one proposed” approach, he has been largely successful in making his promise a reality.

Workers’ compensation claims, and how to keep them under control, have always been a focus for most employers. They occur in virtually all industries and can be costly and time consuming.

Is your call center slowly but surely devolving into a factory assembly line? Does your team show up each day, only to deal with customers in a routine, mechanical motion that is missing a personal touch? Are your employees engaged and motivated to provide exemplary service to each and every customer, or are they simply shouting “Next!” at the end of each call?