Technicians - Articles - Page 9

Rheem Opens Innovation Learning Center in Arkansas

October 13, 2023

Rheem's new Innovation Learning Center is a $5 million facility designed to meet the training needs of specialists in Rheem's air-conditioning and water-heating divisions.

Technician Spotlight: Ryan Simpson

Joplin’s Ryan Simpson hopes to work with his hands until retirement

Hannah Belloli-Oster

October 4, 2023

While Ryan Simpson of Bill Joplin’s Air Conditioning & Heating is an outstanding HVAC technician, but he’s an even better person.

Customer Service Lessons a Veterinarian Taught Me

Don’t forget to put yourself in the customer’s shoes and see the experience through their eyes

David Richardson

October 4, 2023

It’s easy to forget that what is a regular day on the job for you is a significant event in the life of your customer.

How Good Are Your HVAC Sleuthing Skills?

August 29, 2023

The ACHR NEWS has launched a new word-guessing game called DuctWord.

Warranty Firm Offers HVACR Scholarships

August 28, 2023

Scholarships will be awarded to eligible applicants based on financial need, academic merit, and interest in pursuing a career in HVAC or refrigeration.

Transforming HVAC Technicians Into Sales Consultants

Adopting better sales techniques can pay huge dividends for field techs

Ralph P. Sita, Jr., CPA

August 17, 2023

When a customer needs to spend money on a costly repair or a new HVAC unit, it’s the field tech who must serve as their consultant – not a vendor.

Ridgid Hosts Trades Workers From Around the Country

August 11, 2023

Attendees are selected from a pool of hundreds of professional tradespeople who enter the Ridgid Experience contest annually.

$150M in DOE Grants to Help Train Energy Contractors

July 27, 2023

Workers trained by contractor training grants will be prepared to implement energy upgrades that could potentially qualify for rebates under the Home Energy Rebates Program and help save consumers money on their energy bills.

Contractors Share Maintenance Agreement Best Practices

A well-manicured HVAC maintenance agreement program can strengthen an entire operation

Herb Woerpel

July 18, 2023

For many contractors, a maintenance agreement allows them regular access to homeowners’ residences, granting them a greater ability to foster relationships with their customers.