Many technicians have strong feelings about the tools they use. They like certain brands and dislike others, which is why most contractors leave the tool buying to the technicians themselves.
Why He’s Tech of the Month: Fresh out of high school, Clint Powers was looking for a career. He knew he wanted to work with his hands rather than in an office environment, so he looked up nearby trade schools.
According to a survey of over 200 contractors, the top three fleet concerns for service businesses are labor costs, fuel costs, and vehicle maintenance.
Each of these business challenges provides their own unique issues to service businesses with fleets of any size. The common thread between these challenges is a lack of accountability with the drivers. If there’s no system of monitoring behavior and keeping track of certain information, then how do you know what is causing each of these types of pain points?
Why are HVAC technicians so sought-after? The answer lies in the fact that the HVAC industry continues to speed along, never stagnating in its quest for smarter and better ways to operate. These days HVAC systems are cheaper, more efficient, and more environmentally friendly than ever before. Today, many HVAC systems are connected to the Internet of Things (IoT), with computers handling tasks for automatic temperature control and air quality.
Bob and Tim arrive at the jobsite of a new customer. The customer is the owner of a shopping center that has a branch post office as one of its tenants. The complaint has been that the system is not controlling the indoor temperature in the postal facility. Tim tells Bob as they are arriving that the service ticket says that they are to service a 20 ton split system that uses a hot water coil for heating and an air conditioning coil and condensing unit for cooling. They are to do routine maintenance on the entire system.
Technicans are in a unique position in the HVAC contracting world because they often act as both a serviceman and salesperson. Some companies even push for their service techs to sell, offering cash bonuses or other incentives.