New skills and test instruments may look like a predator to employees if they don’t understand why they’re important.

Let’s look at five hidden reasons HVAC systems might not keep up when the temperatures get hot, how to test for them, and potential repairs.

With the right conversation, customers get the HVAC system they expect, and you get a profitable sale that leads to a long-lasting relationship.

When faced with an obstacle, we decide to overcome it or quit and walk away. The consequences of those decisions mold us into the individuals we become.

Paying attention to these 10 factors will ensure that customers get the highest possible comfort and efficiency.

I made a comment about pairing larger-tonnage fans with smaller-tonnage outdoor units that has drawn a lot of interest.

What if there were a quick and simple way to anticipate what would happen to static pressures if you increased or decreased airflow?

For decades, many company business models have remained the same. Run service calls one after the other, and fix or replace the equipment. This often results in companies barely surviving and a bleak outlook on the future.

There is a formula that successful contractors use to answer such questions and generate customer interest in duct upgrades. Their approach focuses on the facts about what an HVAC system is doing — they don’t share opinions or use smoke and mirrors.

The good news is that once you measure static pressure, you can estimate fan airflow in less than 30 seconds with the right information. Once technicians understand that static pressure testing gets them to fan airflow, they will see why it is important to measure it on every call.