The 2025 LG Pro Dealer Summit in Orlando concluded with the Pro Dealer Awards, honoring top-performing dealers for their achievements in sales, service and customer engagement.
Perhaps the greatest advantage AI can provide is dramatically accelerating how quickly dealers can diagnose and resolve customer issues. By instantly accessing comprehensive data about each homeowner's HVAC system, dealers can identify problems in minutes rather than hours.
The new Services Division will integrate program services, field service, customer service, warranty, training, and engineering services into one customer-focused organization.