XOi will provide AAON with an ecosystem of equipment data that will give technicians in the field complete and accurate information, according to a press release from XOi.
The partnership will help deliver an end-to-end solution that enables commercial businesses to grow profitably, from initial outreach to new prospects, through work order execution, invoicing, job costing, and everything in between, a press release from ServiceTitan said.
AI, especially its use in information gathering, needs to be harnessed by HVAC contractors if they want to be noticed when customers are searching for services online.
Josh Crouch and Tersh Blissett, who have HVAC backgrounds, say AI can be employed in an answering service or a chatbot, for outbound dialing, as a technician’s assistant, or to respond to customers’ online reviews.
Workiz Genius adapts and learns, becoming a personalized smart assistant for users, providing suggestions and insights and allowing users to focus on what they do best.
The agreement provides both Lennox and ServiceTitan with mutual customer access to a range of functions that help drive efficiency and enhance the customer experience.