At ServiceTitan’s Pantheon 2023 in Orlando, Florida, Hannah Belloli, business development editor, The NEWS, sat down with Strickland Tudor, executive vice president, XOi Technologies.

Employee turnover will happen. However, turnover rates of 25% or more don’t have to be the accepted norm.

As the industry ages and the demand for HVAC services continues to rise, recruiting, training, and retaining young talent is crucial.

How and why HVACR contractors should be using social media to attract young talent to their companies.

Understanding why you are doing something to build your culture and trusting the process is so important to the overall success of the effort given.

An HVACR contractor who encourages their techs to ask for reviews, makes the review process easy, and incentivizes for positive reviews brought in, is an HVACR contractor bound to climb the Google ranks, bring more customers in, and retain employees.

It isn’t just about closing the hole in your business where you lose people. It’s about empowering all employees and engaging them in operating the business.

In the latest episode of The NEWSMakers podcast, The NEWS’ business management editor Hannah Belloli is joined by Ray Landry, owner and president of Landry Mechanical in Millbury Massachusetts.

Tools & Tiaras, with its slogan “job don’t have genders,” works to interest girls in construction from a young age. At a recent event, Ridgid and Viega donated the necessary supplies to teach girls how to use press technology.