This month’s troubleshooting situation involves an up-flow gas furnace that serves as both the heating source in the winter and as the air handler in a split system for cooling in summer. The condensing unit is on a pad next to the building on a concrete slab. Since there is no crawl space or basement, the connecting tubing and wiring for the condensing unit are routed through an underground chase from the equipment room to the outside.
The equipment in this month’s troubleshooting problem is a forced-air electric heating system with five resistance-type elements, and in order to ensure that this equipment can operate with maximum efficiency and prevent an electrical system overload on a call for heat, a multiple-step sequencer system employed.
In this month’s troubleshooting problem, the equipment that needs servicing is a split system heat pump, manufactured under the brand name Grandaire (ICP, Lewisburg, Tennessee). The indoor unit model number is WAPT304A2, and the outdoor unit model number is WCH5304KGA100. This is a 2.5-ton unit in a residential installation.
This month’s troubleshooting situation centers around a standard natural gas, induced draft, hot surface ignition system furnace. This is a new installation that has been accomplished in anticipation of the upcoming heating season, and the problem is that during the initial start-up, the unit did not perform properly.
The equipment in this month’s troubleshooting situation has been around a while. Installed in 1999, the unit is a Nordyne brand, Model #S3BA-60K, and the customer requesting service explained to the dispatcher that they have had to replace fuses in the disconnect several times.
This month’s troubleshooting situation involves an air-to-air package unit heat pump that is approximately nine years old, and the customer’s complaint is that rather than providing cooling, it’s just blowing warm air.
Your role in this month’s troubleshooting situation is providing a second opinion on a failed compressor diagnosis. The customer’s complaint is that the unit isn’t cooling properly — the equipment is a heat pump package unit that is just past the warranty period for the compressor.
In this month’s troubleshooting situation, you are dealing with a 4-ton split system, and the locale is a desert Southwest city. The customer in this case is the landlord, and they are working on the residence, getting it ready to rent after the departure of a long-term tenant. Their description of the problem is that the house “just won’t get comfortable.”
In this troubleshooting problem, it’s the middle of July, and you are the follow-up technician on a callback. The original complaint was a “no cooling at all” call, and the technician who preceded you on this job (we’ll call him Technician #1) has only limited experience, but he reported correctly that he found a failed transformer and replaced it.
In this troubleshooting situation, the equipment that needs servicing is a condensing gas furnace in a relatively small home of approximately 1,200 square feet. The capacity of the unit is 40,000 Btu and it is equipped with an LED readout system.