Bob and Tim are on their way to a spring start up for a chiller in an office building. It is a 100-ton water cooled reciprocating chiller with the chiller in the basement and the cooling tower on the roof.
Bob and Tim are discussing the job that they are about to start. They are at a residence and the system has a blown low-voltage fuse. Tim said, “Let’s just change the fuse and try it and see if the system will start up. The only thing it can do is blow another fuse."
Bob and Tim arrive at the jobsite of a new customer. The customer is the owner of a shopping center that has a branch post office as one of its tenants. The complaint has been that the system is not controlling the indoor temperature in the postal facility. Tim tells Bob as they are arriving that the service ticket says that they are to service a 20 ton split system that uses a hot water coil for heating and an air conditioning coil and condensing unit for cooling. They are to do routine maintenance on the entire system.
The outside temperature was 40°F, not really cold for the season but the humidity was high in the air. Moisture had just seemed to be laying in the air for several days.
Bob and Tim were called to a residence which reported a frozen heat pump. They arrived and talked to the housewife and she said, “My heat pump outdoor unit is a solid block of ice. When I look at my neighbors outdoor heat pumps they don’t look like mine. I think something is not right."
They all went to the window in the dining room and looked down on the heat pump outdoor unit and sure enough it was loaded up with ice.
Bob and Tim are on air-conditioning system service call, and the system has a persistent leak. It seems to leak down about once a month and has to be recharged. Several technicians have tried working on the system and cannot seem to find and stop the persistent leaking. Their service order says to says to repair the leak using whatever methods needed to be used. This persistent leak must be stopped.
Bob and Tim are on their first service call for winter. They are at a retail store that has 4 units to heat and cool the store. They are all 15 on heat pumps. One area of the store is not heating or cooling well and during the heating cycle, the heat pump auxiliary heat light is staying all for long lengths of time.
I created this service call to help technicians understand flooded unit repair. Dedicated to technicians after Hurricane Harvey and Hurricane Irma — I hope it helps. Good luck.
Bob and Tim are at a new customer’s job site. It’s an older, free-standing restaurant, and the complaint is that the ductwork is dripping water into the customers’ food.
Bob and Tim were on a service call at a new customer’s house. The complaint was that the humidity in the house seemed to be high because mold was growing — shoes in closets and wooden object were the worst. The summer weather was very hot, and there was also high humidity.
