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Former Navy SEAL Rob O’Neill Will Be Keynote Speaker at Pantheon

ServiceTitan’s conference will feature former leader of SEAL Team Six
February 18, 2019

ServiceTitan, all-in-one software for residential HVAC, plumbing, electrical, and other home service businesses, announced today the keynote speaker for its third annual user conference, Pantheon, will be former Navy SEAL Rob O’Neill, the author of the New York Times best-selling memoir The Operator: Firing the Shots That Killed Osama bin Laden and My Years as a SEAL Team Warrior.


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An HVACR Distributor's Guide to ERPs: When, Why, and How - Distribution Trends

An HVACR Distributor's Guide to ERPs: When, Why, and How

HVACR Distributors Come Clean on Their ERPs
Herb 2018
Herb Woerpel
February 18, 2019
Today, HVACR distributors rely on enterprise resource planning (ERP) software to handle nearly every level of their operations. Vendor data, turns, dead stock, cycle counts, sales margins, and much more can be accessed directly from a computer or, in some cases, a mobile device.
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Oracle NetSuite - Distribution Trends

NetSuite's ERP is Situated in the Cloud

February 18, 2019
NetSuite’s Oracle enterprise resource planning (ERP) software is engineered to scale with business-es as they grow and designed to streamline mission-critical processes.
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Dave Thomas, Parker Sporlan’s national sales manager, demonstrates the guided mode of the Refrigeration Troubleshooting app at the 2019 AHR Expo in Atlanta. - The ACHR News

Sporlan Offers Simplified, Safe Products for Less Experienced Techs

The company brought its ZoomLock Roadshow truck to the expo floor
Nicole Krawcke
February 18, 2019

The giant clock on top of the Parker Hannifin Corp. — Sporlan Division’s ZoomLock® Roadshow truck counted down during the 2019 AHR Expo, keeping track of the time left until the next live demo. Every 40 minutes, Sporlan would bring attendees up to physically make the connection themselves.


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GE's booth included a sample Next GEN Arctic ductless unit, digital timer, and scoreboard as part of its Haier Ductless Easy Install competition. - The ACHR News

GE Appliances/Haier Turn Easy Ductless Installs Into a Competition

The competition highlighted new features that will be rolled out this year
Robert beverly achr
Robert Beverly
February 18, 2019
Exhibitors at the AHR Expo use a variety of enticements and tchotchkes to attract and keep attention, but the GE Appliances/Haier booth might have shown the most insight with what it decided to offer: a competition. The company brought its Haier ductless Easy Install Competition to the expo floor to support its belief that “installation is everything” for its contractor customers.
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Ecoer's Wi-Fi programmable touchscreen thermostat. - The ACHR News

Ecoer Adds Thermostat to Offerings

It offers connectivity through an app, has a modern design, and is easy to use
Kyle Gargaro
Kyle Gargaro
February 18, 2019
Ecoer is a relatively new player in the HVAC industry but was looking to make a splash at the most recent AHR Expo, where it introduced its first Wi-Fi programmable touchscreen thermostat.
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Service Cancellations Affecting HVAC Contractors’ Bottom Lines - The ACHR News

Service Cancellations Affecting HVAC Contractors’ Bottom Lines

Study shows high cancellation rates cause contractors to lower prices
Nicole Krawcke
February 11, 2019
Most every service company has had prospective customers call in to schedule an appointment with a dispatcher, only to cancel that same appointment at a later time. It could be because of a number of factors: They found a competitor with lower prices, someone who could come out sooner, and the list goes on. However, not every service contractor measures their cancellation rates.
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