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Home » Leadership and HVACR

Articles Tagged with ''Leadership and HVACR''

The New Flat Rate staff welcomed nearly 40 percent more attendees than last year to its second annual Business Uncensored conference held at The Westin Hotel in Chattanooga, Tennessee.

The New Flat Rate Hosts Second Annual Business Uncensored

Contractors head south for growing conference
Angela Harris - The ACHR News
Angela D. Harris
October 1, 2019
The New Flat Rate staff welcomed nearly 40 percent more attendees than last year to its second annual Business Uncensored conference.
Read More
Customer

Putting Yourself in the HVAC Consumer's Shoes

Think of things from their perspective
Merritt-ACHR-NEWS
Will Merritt
September 30, 2019
Consumers just want their A/C system fixed. It’s time to take off the contractor hat and put on the consumer hat.
Read More
Customer-service-training

The Top Four Mistakes Managers Make with Customer Service Teams

Avoid these common pitfalls
Tracy Robinson
Tracy Robinson
September 25, 2019
Take a quick look: are any of these customer service mistakes occurring at your company?
Read More

ACCA Announces HVAC Fall Meeting Leadership Programs

Meetings to take place November 5-8
September 24, 2019
ACCA is holding two back-to-back fall meetings, bringing together contracting professionals for educational programs and networking events.
Read More

The New Flat Rate Hosts Business Uncensored Conference

Unveils new business tools and strategies
September 23, 2019
The New Flat unveiled new business tools and strategies during its second annual business conference, Business Uncensored Profit Circle Edition.
Read More
Opinions

Attention to Detail is Key to Customer Service

Make sure the memory customers have of you is a good one
Kyle Gargaro
Kyle Gargaro
September 23, 2019
Problems arise when you insert yourself into the situation and perform the task without knowing the protocol.
Read More
Nexstar-meeting

Nexstar Networks Hosts Its Biggest Super Meeting Yet

Nearly 900 People Attend This PHCE Networking Event
September 19, 2019
Close to 900 members, vendors, and prospects recently attended Nexstar Network’s annual Super Meeting.
Read More
Management

Five Bad Management Habits To Avoid

These common mistakes lower team morale and efficiency
Brittany Spencer
Brittany Spencer
September 18, 2019
As a leader within your organization, you have a big impact on your workplace environment and the people you work with each day.
Read More
Four-Seasons

When is the Best Time to Sell Your HVAC Business?

How each season affects your approaching sale
Patrick-Lange
Patrick Lange
September 16, 2019
When you’ve decided to sell your HVAC business, the time of year to close is an important detail.
Read More
Office-Meeting

Writing a Company Mission Statement

A mission statement can improve employee satisfaction and customer service
Jim Johnson
September 16, 2019
The idea behind a mission statement is that the generating revenue isn’t the company mission, but a by-product of accomplishing it.
Read More
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