Many HVACR contractors have been having difficulty in finding qualified technical, sales, and office personnel. Once you do find them, you then have difficulty finding the training programs you need to keep them up-to-date and up-to-speed on the latest in the industry.

In collaboration with, The News is addressing this training problem with the introduction of the new Learning Center, which provides discounted technical and business training from an HVACR industry expert.

Through Ruth King's, the Learning Center supplies you with televised training over the Internet, at the user's convenience and with any speed connection. Programs may be viewed at regularly scheduled times, on demand as needed, or through the program library. And, this is high-quality training. Ruth King is well-known and well-respected throughout the industry for her expertise in assisting hundreds of contractors over the years. Her programs are designed to be objective and comprehensive.

Plus, as a subscriber to The News, the Learning Center allows you to access this training at a reduced price.

Basic Training For Your Business's Basic Series programs include both technical and business training sessions. Technical programs include:

  • HVAC Fundamentals: This program covers the basics of HVACR installation and service - the refrigeration cycle, basic electricity, compression systems, fundamentals of air conditioning, and the basics of installation, servicing, and troubleshooting.

  • Maintenance and Repair: For service technicians with at least one to two years of experience, this program covers a variety of troubleshooting and repair issues, including intermittent heating and cooling problems, air balancing, electrical problems, and more.

    Business training includes:

  • Business Topics: Intended for owners and office personnel, this program covers the personnel, financial, and management issues that are necessary to run a successful HVACR contracting company.

  • Sales and Marketing: This session provides the techniques and reinforcement for maintaining a productive sales force.

    Premium Series Keeps You on Top

    This business training includes:

  • Dispatcher Survival: This interactive program gives your dispatcher the tools required to succeed in this fast-paced, stressful job.

  • Service Manager Survival: Service managers normally start in the field and have the necessary technical knowledge to succeed. This program helps them to improve and polish their day-to-day management skills.

  • Profitability Program: This annual program combines a subscription to all of the Basic Series sessions along with Idea Exchange, to provide specific professional advice to boost your business.

    Better Training For Less

    As a subscriber to The News, you can go to the Learning Center and select any one or more of the programs for a $5.00 discount per program per month. Just go to the Learning Center page, click through to, and remember to inform them that you're a News subscriber (and provide your subscriber number) to get your special discount.

    With the online Learning Center, you don't have to send your employees off-site to get quality technical or business training. You don't have to sacrifice field revenue. You'll get expert HVACR training for less.

    Go to our home page and click on the Learning Center button to find out more about this new service and to subscribe.

    Publication date: 02/23/2004