ROCHESTER, N.Y. - Sid Harvey’s, the wholesale distributor with more 80 locations based in Garden City, N.Y., entered into a relationship with Profit Strategies and has been engaged in a series of training events for employees and customers. John Rynecki, senior vice president of sales and marketing, noted that, “Coolfront™ is just one more way for us to provide a service to our customers that helps them save time and money and ultimately increase their profitability. It’s part of a suite of services that Sid Harvey’s developed to give our customers solutions to their most pressing business challenges. Today, with so much business conducted via smart phone and other devices, Coolfront is a logical choice for us and for our customers. So far, the reaction of customers and branch personnel has been overwhelming positive.”

Coolfront™ is a mobile app that enables independent contractors to search repairs. Contractors can capture all the service call information on the cloud-based system, and search the most current repairs database in the industry to find the right repairs at the latest prices. The intuitive system will even automatically incorporate the small work-order fee into the customer’s calculated price, so the contractor can get approval for the work upfront, while fully covering the cost of the service.

Among the features is a Google-style, intelligent search function that gains knowledge of the user’s search patterns to make repairs easier to find; on-screen signature capturing; real-time syncing of work orders to the office; and even the ability to email a receipt directly to a customer upon completion of the order. Additionally, Coolfront is designed to work online or offline, allowing for more freedom than competing products that require a constant internet connection.