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The Amazon Effect: Why We Must Pay Attention to Our Customers

In today’s new normal business environment, the only constant is volatility

Lisa Anderson

February 4, 2019

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Manufacturers and distributors must look for strategic partners throughout their supply chain and find ways to collaborate to accelerate cash flow, improve margins and delight customers.

Unmasking the Mystery of Fill-rate Economics

What’s the optimal target fill-rate percentage that balances declining service value to customers with increasing ROI?

Bruce Merrifield

February 1, 2019

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About 5 percent of SKUs are extremely net-profitable. Why not target those for especially high fill rates?

The Financial Blind Spot of Most Distributors

What do line-item profit analytics reveal?

Bruce Merrifield

October 30, 2018

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Why do most distributors choose to not believe in and then fix the losses hiding within their aggregated and averaged-out financial numbers?

Not All HVACR Customers Are Created Equally

How the importance of conducting a cost-to-serve analysis can affect the way you do business

Earl van As

August 13, 2018

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Through ongoing digital transformation, distributors can adopt technology that collects and analyzes both unstructured and structured data.

High-margin Counter Sales Aren’t Profitable

Strive to provide the analytical clarity to move every customer to become net-profitable

Bruce Merrifield

July 16, 2018

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Having two piles of inventory at two facilities with doubled handling costs loses money at wholesale list mark-up prices.

Mix & Balance: How to Net Sizable Distribution Profit Gains

Changing the balance between the money makers and the money losers will deliver profit rates beyond your expectations

Randy MacLean

March 27, 2018

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Whether your company has money to burn or is hanging on by its fingernails is directly determined by your mix of profitable to unprofitable accounts and transactions.

MORSCO Launches Suite of E-commerce Solutions

Express Pipe, Morrison Supply brand sites are already live on the site

January 18, 2018

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Each of MORSCO’s Online Solutions offer a personalized experience that includes more than 200,000 products with technical documents, organized into customer-specific catalogs, real-time pricing and local availability, and more.

HARDI Introduces Distributor Data Company

December 31, 2013

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Distributor Performance Analytics LLC was officially introduced during HARDI's annual convention. What information and opportunities could arise for your company from this new endeavor?

2019 November 4

Week 1: November 4
In this issue of The ACHR NEWS, we look at trends in the smart thermostat market, and the opportunity those products provide contractors and homeowners.

Week 2: November 11
We also look at ways contractors are expanding their services and innovating to grow their businesses beyond a traditional HVAC model.

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