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The recent IKK show in Nuremburg, Germany, once again sent signals about technological changes that could impact the way contractors in the United States do business.

High-End Furnaces Thanks for your coverage on “Selling Customers Up To High-End Furnaces” in the Nov. 25 edition. Here are a couple more selling points for consideration:1. Increased safety. The

There’s one more good reason why this is, in my book, the best time of year. When you are editor-in-chief of this fine publication, you get to see and review all of the entrants in The News’ “Best Contractor To Work For” contest.

Promote Your Company I’ve had 30 years in the HVAC contracting business and in all those years I can’t think of any manufacturer who would have been successful without the

In the good ol’ days, every person who walked into a business was a potential customer and was treated like one. Sad to say, those days are becoming a blur in my memory.

One of the things I like to do when visiting contractor groups is to poll members on what they believe are their biggest business concerns.

They’re both unwanted, and they both affect the HVAC industry to some degree. We’re talking about environmental tobacco smoke (ETS) and mold, the two bad boys in IAQ.

The subject of advertising is fresh on my mind because we are in the process of preparing some new advertising messages. I’m certainly not an expert in advertising, but I can give you an idea of what’s been successful for us — and what hasn’t.

Receiver Points [Editor’s note: This letter was originally published in the Oct. 7 issue, but a part of the first sentence under point No. 2 was inadvertently omitted. The correct

The last swallow of a tasty drink is usually followed a few moments later with one last attempt to get the last few drops out of the glass or cup and into the drinker’s mouth. In some respects, that seems to be what is happening in the supermarket industry when it comes to energy efficiency.