ACHR News
search
Ask ACHR NEWS AI
cart
facebook twitter instagram linkedin youtube
  • Sign In
  • Subscribe
  • Sign Out
  • My Account
ACHR News
  • NEWS
    • Breaking News
    • New HVAC Products
    • Featured Products
    • Manufacturer Reports
    • HVAC Data
    • Legislation
    • ACHR NEWS Centennial
  • RESIDENTIAL
    • Air Conditioners
    • Furnaces
    • Residential Heat Pumps
    • Ductless
    • Residential IAQ
    • Testing, Monitoring, Tools
    • Components & Accessories
  • COMMERCIAL
    • Air Handlers
    • Rooftop Units
    • Chillers and Cooling Towers
    • Commercial Heat Pumps
    • Boilers and Hydronics
    • VRF/Ductless
    • Commercial IAQ
  • REFRIGERATION
    • Refrigerants
    • Refrigerant Regulations
    • Leak Management
  • CONTRACTOR PRO
    • Geothermal
    • Homeowner Study
    • VRF and VRV Ductless
    • Unitary Trends
  • EDUCATION
    • Training and Education
    • Business Management
    • Service and Maintenance
    • Continuing Education
    • Market Research >
      • HVAC Brand Awareness Report
      • VRV, VRF, VRVZ Report
      • Unitary Trends Report
      • Water Heat Professionals Report
    • Webinars
    • Sponsor Insights
    • eProducts Info
    • White Papers
  • EVENTS
    • HVAC Contractor Forum
    • Industry Events and Webinars
  • MEDIA
    • Videos
    • AHR Expo 2025 Videos
    • Podcasts >
      • ACHR News Podcast
      • HARDI Podcasts
      • AHR Expo Podcasts
      • ACCA Podcasts
    • Interactive Spotlights
    • Quizzes
    • eBooks
    • HVAC Talkback
  • HVAC GROUP
    • ACHR NEWS >
      • Current Issue
      • Digital Edition
      • Subscribe
    • Distribution Trends
    • SNIPS NEWS >
      • Join SNIPS NEWS
    • Engineered Systems News >
      • Join ES News
    • HVACR Directory
    • Contests
    • Newsletters
    • Contact
    • Advertise
    • My Account

How to Integrate Google and Direct Mail to Market Your HVAC Business

By Joy Gendusa
August 10, 2012
Business owners have been using direct mail for a long time. But these days, many prospects are searching online to find HVAC contractors and manufacturers. Does this mean you should give up on direct mail and focus on online search marketing?

No! But also yes.

No, because direct mail marketing still works and should absolutely still be an important part of an effective marketing plan. But also yes, because you have to begin to include online search marketing, if you haven’t already done so.

Both direct mail and online marketing need to be integrated to complement each other if you want to get the most out of your marketing dollars. A failure to integrate may not necessarily cripple your marketing (though it could), because each marketing medium has value in and of itself. But they can never be as powerful separately as they can be together.

Here are three steps to integrating your direct mail and online marketing:

1. Use postcards to send traffic directly to your website.

The great thing about postcards is that your competitors can’t advertise on your postcard. So if you capture a prospect’s attention with your card, you have their exclusive attention. This means you can urge them to contact you directly. If people search for your products or services online, they might find you but they’ll also find your competitors, even if your page ranks highly. But when you send a postcard with a tempting offer, you are the only business on their mind. And they are more likely to go straight to your website or call you. This is a huge advantage, because many sales are lost due to the ease of “shopping around” on the Internet.

2. Use web forms to collect information.

When a prospect arrives at your site, you know they are interested. But they may not be ready to buy quite yet, so it’s important to get their contact information so you can follow up with them. When asking someone to fill out their information online, it’s important that they know your site is secure. This eases any doubts they have about releasing their info. But maybe more important is to offer them something of value in exchange for their contact information and the time they take to fill out your form. This could be a discount or a helpful newsletter  something that really adds value to their life. Once you have their info, it should then populate your database of prospects so you can follow up with them using a series of preset emails and/or postcards and phone calls.

3. Enable Google Remarketing to follow-up with prospects.

Looking for quick answers on air conditioning, heating and refrigeration topics? Try Ask ACHR NEWS, our new smart AI search tool. Ask ACHR NEWS →

Google Remarketing is a tool that allows you to display ads repeatedly to people who have been to your website but maybe not followed through with filling out their contact information or ordering something. This is great because it means that the prospects you produced with your postcards or online ads are not lost forever and neither is your initial investment in getting them to reach you.

Once you add the Google Remarketing script to your website, it tracks visitors after they leave your site. Your ads will then take display priority with these prospects on the Google display network. This includes millions of sites, including big names like Dictionary.com and CNN.com. Also, because you are only charged for ads that are clicked on, you can potentially benefit from free exposure across the display network.

Using direct mail campaigns, web forms, and Google Remarketing together is a great way to increase the awareness of your business and brand and follow up with leads using the most cost-effective media available. Combining direct mail and online marketing is the only way to maximize the response and effectiveness of your marketing. By doing this you are leveraging the strengths and weaknesses of each to create a stronger overall marketing campaign, which means more sales and more revenue.

To learn how to avoid fatal marketing mistakes, download a free report here.

KEYWORDS: digital marketing direct mail

Share This Story

Joy Gendusa is the founder and CEO of PostcardMania, a marketing firm specializing in direct mail. She is the author of The Ultimate Postcard Marketing Success Manual and offers free samples to all HVAC contractors interested in postcard marketing. Find Joy on Google+.

Recent Comments

Small Fixes That Made a Big Difference

Small Fixes That Made a Big Difference

Great article....

Increase in decorative HVAC air distribution products due to tariffs

Nice job Mr. Zollinger! I can see why...

Blog Roll

Guest Blog

Opinions

Editors Blog

Subscription Center
  • Create an Account
  • Start a Subscription
  • Manage My Account
  • Sign Up for Newsletters
  • Visit Customer Service
  • Update Preferences

More Videos

Sponsored Content

Sponsored Content is a special paid section where industry companies provide high quality, objective, non-commercial content around topics of interest to The News audience. All Sponsored Content is supplied by the advertising company and any opinions expressed in this article are those of the author and not necessarily reflect the views of The News or its parent company, BNP Media. Interested in participating in our Sponsored Content section? Contact your local rep!

close
  • Piggy Bank
    Sponsored byWatercress Financial

    Energy Prices, Inflation, and HVAC: What Today’s Homeowners Care About

  • Refrigerated Food
    Sponsored bySolstice Advanced Materials

    R-455A Refrigeration: A Cold Storage Solution for the Future

  • Airex Rooftop Units
    Sponsored byAirex Manufacturing Inc

    Consolidating Roof Penetrations: A Growing Trend in Multifamily HVAC Design

Popular Stories

HVAC-Price-Increase-graphic

HVAC Price Increase List: June 2026

Trump-Section-232.jpg

Trump Reduces Section 232 Tariffs on HVAC Equipment to 15%

R410A-Refrigerant-Cylinder.jpg

Refrigerant Recovery is a Revenue Opportunity

Heat-pump-cutaway.jpg

PFAS Rules and A2L Building Codes Continue to Evolve

Kroger.jpg

Kroger to Spend $100 Million to Reduce Refrigerant Leaks

View The ACHR NEWS
Centennial Anniversary Timeline

The ACHR News Timeline Chart
Submit a Letter
Submit a letter to our editors.

Events

November 6, 2025

Next-Gen Data Center Cooling: HVAC Innovation and Real-World Solutions

On Demand As AI workloads and high-density computing push traditional cooling methods to their limits, the data center industry is accelerating the adoption of next-generation HVAC technologies.

June 17, 2026

Decarbonization Without Disruption

This webinar will explore practical HVAC decarbonization strategies that minimize disruption while maximizing long-term performance and ROI.

View All Submit An Event

Poll

Summer Staff

Are you fully staffed for the summer season?
View Results Poll Archive

Products

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

BNI Mechanical/Electrical Square Foot Costbook, 2026 Edition

See More Products
Decarbonization Without Disruption - Free Webinar - 6/17/2026
×

Sign Up. Stay Informed.

The #1 trusted source for the HVACR industry since 1926

SUBSCRIBE
  • RESOURCES
    • Advertise
    • Contact Us
    • Advisory Board
    • Classifieds
    • Submit a Letter
    • Directories
    • Store
  • ACCOUNT CENTER
    • Create an Account
    • Start a Subscription
    • Manage My Account
    • Sign Up for Newsletters
    • Visit Customer Service
    • Update Preferences
  • SERVICES
    • Marketing Services
    • Reprints
    • Market Research
    • List Rental
    • Survey/Respondent Access
  • STAY CONNECTED
    • LinkedIn
    • Facebook
    • Instagram
    • YouTube
    • X (Twitter)
  • PRIVACY
    • PRIVACY POLICY
    • TERMS & CONDITIONS
    • DO NOT SELL MY PERSONAL INFORMATION
    • PRIVACY REQUEST
    • ACCESSIBILITY

Copyright ©2026. All Rights Reserved BNP Media, Inc. and BNP Media II, LLC.

Design, CMS, Hosting & Web Development :: ePublishing