In a past survey, the Association for Talent Development revealed a whopping 87 percent of managers become such without prior management training and education. This sets them up for seagull management — they fly in, crap on people, and fly back out.

If we’re going to make America great again; if we’re going to keep jobs here, we have got to teach people trades again. And we will. We will. Send your kids to trade school. Teach them a trade. If they want to go on to get a four-year degree, they can. They can pay for it with the money they earned in their trade.

If we are not trying to do our jobs to the best of our ability at all times, then exactly what are we doing? If you do have established goals in your company or goals that are set before you, are you actually trying as hard as you can to reach those goals and then sitting back and coasting for the rest of the month? Personally, I don’t see this as an option.

Put the consumer in the role of hero, not the product. Put the contractor in the role of wizened guide to getting the consumer what they want and watch people respond.

what if there was a way to make more money in your ACHR business without having to spend money or raise prices?

Hiring a new HVAC technician can be extremely difficult, because techs must be equipped with many skills to adequately complete the job and satisfy customers. The problem may lie in the systems you have setup for new hires.

Expertise can only come from experience. You must work in or on something long enough to learn more than the average person.

If you’re a contractor who is willing to invest in technology to add efficiency to your business, you should consider adding GPS tracking to your fleet.

Everyone seems to be so busy with jobs, family, etc. these days that what little free time they have, they certainly don’t want to spend it inside their furnaces.

There is no way to snap your fingers, say some magic words, or make a quick phone call to produce profitable work for the next day.