Do you know someone under 40 who is doing great work in the industry? Nominate them. It doesn’t matter whether that person is a contractor, technician, teacher, distributor, employed by a manufacturer, etc.
The equipment in this month’s troubleshooting situation is a split system that has only been in service for two years, but there is a lot of history — several service calls since the equipment was installed, and an on-going complaint that the system just doesn’t keep the ranch-style home comfortable.
Smart home technology is rapidly becoming commonplace, with 24 percent of American households owning a smart speaker in late 2018, per a study by Nielsen Holdings Inc.
What happens if the smart controls that tell a smart thermostat how to operate aren’t acting, well, very smart? Or the system won’t work with the Wi-Fi at a customer’s house?